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To learn how to add a Microsoft Office 365 shared mailbox on the native Mail app of an Apple device, scroll down or click here. To learn how to add a Microsoft Office 365 shared mailbox on the Outlook iOS app of an Apple device, scroll down or click here. Native Mail App instructions. Go to Settings Passwords & Accounts. Click Add Account. Step 3 - Select the untiled folder and rename it whatever you wish to call it, e.g. 'Office 2016' Step 4 - Select the individual Microsoft Office applications (Word, PowerPoint, Excel etc.) and place them in the new folder. Step 5 - Find the icon art you wish to use for Office 2016 for Mac and download it to your desktop. Open any Microsoft Office application. You can open Microsoft Word, Excel, PowerPoint, or Outlook. To access any of the Office apps on your Mac, click the desktop and click Go in the top menu bar, and then select Applications in the drop-down menu.

1. Microsoft Office Folder Icon Mac
2. Mac Office Folder Icon
3. Microsoft Office 365 Folder Icon Mac Download
4. Microsoft Office 365 Folder Icon Machine

Applies to:Office for Mac

1. Change the Office 365 or Office 2016 Default Save Folder from OneDrive If you don’t prefer saving your Office documents to the OneDrive cloud, you can use the F12 button on your keyboard (instead of using Ctrl + S or clicking the Save button) to launch the classic Save As dialog box where you can choose the destination folder path to save the.
2. Office Suite Software 2020 Microsoft Word 2019 2016 2013 2010 2007 365 Compatible CD Powered by Apache OpenOffice for PC Windows 10 8.1 8 7 Vista XP 32 64 Bit & Mac -No Yearly Subscription PC/Mac OS X.
3. Office 365 Icons - Download 663 Free Office 365 icons - Page 5 @ IconArchive. Search more than 600,000 icons for Web & Desktop here.

This article is for IT administrators and discusses frequently asked questions about the availability of Office from the Mac App Store, and the differences between downloading and distributing Office apps directly from Microsoft.

Starting in January 2019, the following Office applications are available for download from the Mac App Store:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft OneNote*
• Microsoft OneDrive*

* These apps were also available from the Mac App Store in previous years.

What version of Office is available from the Mac App Store?

The Office apps available from the Mac App Store provide the latest Current Channel version of Office on the Mac. Word, Excel, PowerPoint, and Outlook require an Office 365 (or Microsoft 365) subscription to activate. OneNote and OneDrive do not require a subscription, but some premium features may require a subscription. All apps are compatible with Office 365 (and Microsoft 365) subscription plans, such as Office 365 E5 or Microsoft 365 Business Premium.

Note

Some Office 365 (and Microsoft 365) subscriptions don't include access to downloadable Office apps. For example, the Office 365 E1 and Microsoft 365 Business Basic plans. For more information, see Office 365 plans.

Can I use apps from the Mac App Store with my Volume License?

No. Perpetual licenses, such as Office 2019, are not supported with Office apps available from the Mac App Store. The Volume License (VL) Serializer is not compatible with these apps. Attempts to use a perpetual license with Mac App Store apps will cause the apps to enter reduced functionality mode.

How do I deploy Office apps from the Mac App Store to computers in my organization?

You need an enterprise mobility management (EMM) tool that supports either Apple's Volume Purchase Program (VPP), Apple Business Manager, or Apple School Manager. For example, Jamf Pro is compatible with these programs and can be used to deploy Office apps. Office supports managed distribution, which allows your Mobile Device Management (MDM) server to install Office even when the user does not have an Apple ID. Office apps cannot be distributed through redeemable codes.

While a consumer may acquire Office through the Mac App Store as a bundle with a single-click download, IT admins will need to deploy the individual apps.

When deployed through the Mac App Store, does Office behave differently, or provide less functionality?

Word, Excel, PowerPoint, Outlook, and OneNote provide the same end-user functionality regardless of how it is deployed. IT admins have traditionally deployed Office from Microsoft's Content Delivery Network (CDN), but now have the option of deploying from the Mac App Store.

The OneDrive app, when acquired from Microsoft's CDN, offers IT admins more deployment flexibility such as pre-enabling icon overlays and system access. When acquired from the Mac App Store, users will see additional prompts to enable this functionality.

The Office builds available from the Mac App Store are Current Channel builds and are usually updated on a monthly basis. The Office Insider program is not supported through the Mac App Store. If you wish to use Current Channel (Preview) or Beta Channel, you should continue to install Office apps from the Microsoft CDN.

Microsoft Teams and Skype for Business are not available through the Mac App Store and must be deployed from the Microsoft CDN.

How do Office updates occur?

When Office apps are deployed through the Mac App Store, it is the sole responsibility of the App Store to keep those apps up to date. Conversely, apps deployed from Microsoft's CDN are updated through the Microsoft AutoUpdate (MAU) tool. Content caching services in macOS can be used (and is highly recommended) to optimize both the installation and update process of Office apps acquired through the Mac App Store.

The download size of monthly update packages is the same, regardless of whether the CDN or Mac App Store is used for deployment.

Can I convert an existing CDN-based Office installation to Mac App Store?

If a user launches the App Store app on their Mac, they may see that Office apps are available for download even though Office is already installed from Microsoft's CDN. Depending upon the currently installed Office build, and the build available in the Mac App Store, the existing app may or may not get overwritten. For example, if the build of Office currently installed is newer than what is available from the Mac App Store (such as an Insider build), it will not be overwritten if the user chooses to download the Mac App Store build.

There is no automated process for performing a CDN to Mac App Store conversion. Depending on your EMM's capabilities, you may be able to orchestrate the process through a script. The high-level steps for each Mac are as follows:

• Close all Office apps
• Remove the Office apps from the /Applications folder
• Remove the Office entries from the keychain
• Remove the Office package registrations (pkgutil --forget)
• Trigger the MDM server to install the Office apps (such as jamf recon)

While CDN-based installations of Office can utilize the bandwidth-optimized suite installer, which is approximately 1.8 GB in size, the total size of the same apps when deployed through the Mac App Store is approximately 4 GB.

How can I tell if an Office app was downloaded from the Mac App Store?

• Open Finder, and navigate to the Applications folder
• Locate the Office app (such as Microsoft Outlook.app), control-click, and choose Show Package Contents
• Navigate into the Contents folder
• If a folder named _MASReceipt is present, the app was downloaded from the Mac App Store

Microsoft Office Folder Icon Mac

How do I manage Office policies and preferences with apps downloaded from the Mac App Store?

Mac Office Folder Icon

Word, Excel, PowerPoint, Outlook, and OneNote offer the same policies and preferences as their CDN-based counterparts. IT admins do not need to alter existing Configuration Profiles as the bundle ID for each app is unchanged.

Note

OneNote does use a different bundle ID, and different management controls are available depending on how you obtain the app. For more information, see Deploy and configure the new OneDrive sync client for Mac.

It is highly recommended that IT admins set the OfficeAutoSignIn value to TRUE in the com.microsoft.office preferences domain. For new installations from the Mac App Store, this preference will bypass the first run dialogs that ask users if they wish to purchase a new Office 365 (or Microsoft 365) subscription. This will mitigate calls to the help desk in commercial environments as users can only activate an existing subscription.

Microsoft Office 365 Folder Icon Mac Download

Below is a list of known issues with Outlook for Windows and Mac desktop clients. Feature requests and known issues for other clients can be viewed at: Outlook on the Web Outlook for mobile devices.

Important: You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at https://office365.uservoice.com/.

For a list of issues that have been resolved, click here.

You may also want to review support documentation from other services that may be related to the issue you are experiencing.

• OneDrive for Business: known issues support
• Wisc Account Administration site: known issues support
• Google Apps: known issues support
• WiscList: known issues support *

Microsoft Office 365 Folder Icon Machine

Note: If you are experiencing message delivery delays and are interacting with a WiscList, review the documentation related to WiscList above.

If you are experiencing issues with an earlier version of Outlook, the UW-Madison Office 365 team recommends upgrading to a newer version of Outlook. Learn more about client support.

Outlook for Mac clients

• Fixes or workarounds for recent issues in Outlook for Mac

  • Details and Workaround
    • With the latest release/update to Apple OS and Office for Mac, multiple issues have risen and are being worked on. Please review this article for common issue and automated troubleshooting tools.
    • In addition, is it highly recommended that you always make sure you are running the latest version of Office for the Mac. In some cases, the issue you are experiencing may have been fixed in a newer version.

• Microsoft acknowledges Office 2016-El Capitan crashes but lacks ETA for fix

  • Details and Workaround
    • Error: 'Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience' when using Outlook 2016/2011 for Mac.
    • For additional details on this issue, review following information.
    • Workaround: Install the latest release of Office/Outlook.

• Performance issues such as slowness when interacting with mail and/or calendar

  • Details and Workaround
    • In Outlook 2011 and Outlook 2016 for Mac, accounts that you have full mailbox permissions to -- including any linked accounts -- will not be added to your account list automatically. You will need to subscribe or configure these accounts.

• In Office 2011 for Mac, installation produces 'activation' or 'sign-on' error

  • Details and Workaround
    • The version of Office 2011 for Mac downloaded from within Outlook on the web is not compatible with UW-Madison's Office 365 implementation. If you attempt to install/run this version, it will return an error within the 'Activate Office' screen: Sign in failed because the password is incorrect or the sign-in name does not exist or Sorry, there was a problem while trying to connect to your account.
    • Current Work Around (because the Office 2011 installer available on the Campus Software Library is licensed under UW-Madison's Microsoft EES, it can only be used on UW-owned computers and is not visible or available to students)
      1. Delete any Office 2011 software from your 'Applications' folder.
      2. Delete any Office 2011 application icons from within your dock.
      3. Log into UW-Madison Campus Software Library using your NetID credentials.
      4. Within the 'Productivity' section, click Microsoft Site License.
      5. Within the 'Downloads Microsoft Office Site License' section, click Macintosh - Office 2011 Standard.
      6. Save/Run the file.

Outlook for Windows clients

• When you view items in the secondary mailbox, new items may not appear or items seem to be missing or items that you had deleted still appear in the secondary mailbox.

  • Details and Workaround
    • For additional details on this issue, review following information.
    • Workaround/solution:
      1. Start Outlook for Windows.
      2. On the 'File' tab, click Account Settings in the Account Settings list.
      3. In the Account Settings dialog box, click the 'E-mail' tab and then double-click your Microsoft Exchange Server account.
      4. In the 'Change Account' dialog box, click More Settings.
      5. In the 'Microsoft Exchange' dialog box, click the 'Advanced' tab.
      6. Click to clear the Download shared folders check box.
      7. Click OK two times.
      8. Click Next, click Finish, and then click Close.
      9. Restart Outlook.

• Performance issues such as slowness when interacting with mail and/or calendar

  • Details and Workaround
    • The most common performance issue for Outlook is slowness when completing the following tasks: downloading/syncing mail, loading calendar, interacting with messages, editing calendars, or editing permissions.
    • Workaround: Performance issues can have a variety of causes. For more information on how to improve Outlook performance, please review the following document: Office 365 - Get better performance when using Outlook desktop clients.

• When using Outlook for Windows, you may experience any of the following symptoms: Outlook does not load or takes a long time to load, receive an error during startup, unable to access another account(s) (permission issue), etc

  • Details and Workaround
    • A common troubleshooting step for these types of symptoms is to recreate the Outlook local data file for your profile. To perform this action, follow the steps outlined within the Re-create an offline Outlook Data File (.ost) section. After completing this, start Outlook and see if the problem persists.

• Moving, copying, or deleting large quantities of mail may result in an error

  • Details and Workaround
    • Error messages can include: 'Outlook is not responding' or 'Outlook is not working'.
    • If this occurs, do not attempt to shutdown or quit out of Outlook. Be patient and let Outlook complete your last action. This may take several minutes.
    • Review following Microsoft resources:

• Downloading a large mailbox can result in an error

  • Details and Workaround
    • Error messages can include: 'Outlook is not responding' or 'Outlook is not working'.
    • If this occurs, do not attempt to shutdown or quit out of Outlook. Be patient and let Outlook complete your last action. This may take several minutes.
    • Review following Microsoft resources:

• Sending as an address which is not visible in the Global Access List (GAL) can result in an error

  • Details and Workaround
    • When attempting to send as an address which you have send as permissions for, the following error will be sent to your inbox if the send as account is not visible in the GAL:
    • Information on how to make an account visible in the GAL can be found here: Show or Hide Service Account within Global Address List

• Performance issues such as slowness when interacting with mail and/or calendar

  • Details and Workaround
    • In Outlook for Windows, accounts that you have full mailbox permission to -- including any linked accounts -- will be added to your account list automatically. Review the following document for further details on AutoMapping: Office 365 - Automapping.

• Emails with HTML formatting do not always display as expected

  • Details and Workaround
    • To work around this issue, Outlook gives you the option to open the message in a web browser.
    • More information on this issue is available here and here.

• Some users are unable to use the 'Report Spam' function in certain Outlook desktop clients. In some rare cases, the 'Report Spam' action will not work and the message will remain in your Inbox. We are aware of this issue and are working on a solution.

  • Details and Workaround
    • Use Outlook on the web to submit the message as spam.
    • Manually forward the message to the spam repository account.

• Some users are unable to use the 'Report Spam' function in certain Outlook desktop clients. In some rare cases, the 'Report Spam' action will not work and the message will remain in your Inbox. We are aware of this issue and are working on a solution.

  • Details and Workaround
    • On machines with smaller monitors, clicking the 'Report Spam' link displays a disclaimer, but the 'Report Spam' button is obscured from view. It is not possible scroll down to see the button.
    • To work around this issue, double-click on the message to open it in a separate window, then maximize the window. This should allow for enough space for the 'Report Spam' button to be displayed below the disclaimer.

• In Outlook for Windows, emails 'sent as' or 'sent on behalf of' another account will appear in the default configured account's Sent Items folder

  • Details and Workaround
    • If you send an email on behalf of Bucky Badger, the email will appear in your Sent Items folder instead of Bucky's. Note: Even though you may have 'send as' or 'send on behalf of' permissions to another account, this does not mean the account will automatically show up in Outlook 2016/13.
    • This does not occur in Outlook 2016/2011 for Mac.
    • Workaround: Follow these instructions/options to have a message sent stored in the mailbox of the intended account.

• After the password for your NetID account is changed, Microsoft Outlook may repeatedly prompt you for your password or is unable to send/receive mail. After you enter the new password and then click to enable the Remember my credentials option, you are again prompted for your credentials.

  • Details and Workaround
    • Windows uses a password manager to store your account credentials for certain applications. You may need to reset these credentials.
    • Workaround - Review NetID password change issue for Outlook document.

• In Office 2013 for Windows, activation produces 'The user id or password is incorrect. Please try again.' when attempting to sign-in to your Office 365 account

  • Details and Workaround
    • The version of Office 2013 for Windows downloaded from within the campus software library is not compatible with UW-Madison's Office 365 implementation. If you attempt to install/run this version, it will return an error within the activation screen: 'The user id or password is incorrect. Please try again.'.
    • Workaround - Uninstall Office 2013 then install the version Office for Windows available to you via Outlook on the web. If you do not want to uninstall your current version of Office, follow these instructions to install the correct version of Office. Make sure to follow the steps to update your registry.

• If you are having trouble starting Outlook for Windows, or have received the error 'Cannot start Microsoft Outlook. Cannot open the Outlook window', the user interface may be failing to completely launch.

  • Details and Workaround
    • Review this Microsoft document for possible solutions.

• Importing contacts from Thunderbird to Outlook for Windows will require extra steps.

  • Details and Workaround
    • By default, contacts imported from Thunderbird to Outlook will display the email address in the 'Comments' field. Other information may also display incorrectly.
    • For information on how to avoid this issue, see step #12 of this document: [Link for document 35410 is unavailable at this time.].

• Unable to edit or assign permissions to or create/edit/delete events on a resource when granted editor/owner rights in Outlook for Windows.

  • Details and Workaround
    • Some users may experience the inability to edit (create, edit, delete events) or assign permissions to a resource even though the user has been granted the appropriate access to the resource.
      1. Open Outlook.
      2. Go to File > Account Settings > Account Settings.
      3. Select your Exchange profile > Click 'Change' > Click 'More Settings' > Select the 'Advanced' tab.
      4. Check 'Use Cached Exchange Mode' (if not already checked).
      5. Uncheck 'Download shared folders'.
      6. Click OK > Click 'Next' > Click 'Finish'.
      7. Restart Outlook.

• Unable to share calendar - Policy does not allow.

  • Details and Workaround
    • When attempting to share one of your secondary calendars you may receive the following message: 'Policy does not allow granting permissions at this level to one or more of the recipients. Please select another permission level and send the sharing invite again'. Follow the steps below to correct this.
      1. Open Outlook.
      2. Select the calendar you want to share. Make certain the the text of the name in the calendar tab is bold
      3. From the ribbon in the Home tab in the Share group, click Share Calendar.
      4. Click Add.
      5. In the Address book list, click Global Address List.
      6. In the Search box type the last name of the person with whom you want to share your calendar.
      7. Click Go.
      8. Click to highlight the person's name.
      9. Click To, then click OK.
      10. Repeat steps 5 - 9 for each additional person you want to share your calendar with.
      11. Click Send.

See Also: